Tag Archives: communication

A Side Effect of Social Graphing

Posted on August 18, 2011 by

There is a marketing technique sometimes called Social Graphing. i.e The collection of available personal information that is collated for use in an automated process that is designed to categorise people into types, groups, common units, etc It has been … Continue reading →

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The Power of Coaching in Change Projects

Posted on June 13, 2011 by

As a serial Change Manager, here is an often overlooked suggestion which works. Firstly, determine why you want to change. Is it a product / service development, restructure of your people and or an improvement in a process. What is … Continue reading →

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Ten ways to prevent change project failure

Posted on May 9, 2011 by

Here are my top ten reasons for change project failure. These are in no particular order. I hope that you will recognise some of these in your own organisations. If not, try asking your colleagues to take a look at … Continue reading →

Posted in change management, communication, customer service, Implementing Change, leading change, leading change management | Tagged , , , , , | Leave a comment